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About us
At Primadon, we believe life is better when you have access to the right products – whether for your home, your lifestyle or your personal care. We are your all-in-one shop for everything from practical everyday essentials and innovative gadgets to must-have beauty products and unique home accessories that add comfort and character to your space.
Discover everything you need for the colder months.
Frequently Asked Questions
Always Free Shipping
At Primadon, we offer free shipping on all orders. Order today and we’ll make sure your purchase is dispatched within 1–2 days. All orders are securely shipped via Royal Mail, ensuring reliable delivery. Once your order has been processed, you’ll receive a tracking number by email so you can easily follow your delivery.
Easy Returns or Exchanges Within 14 Days
At Primadon, we offer a 14-day return or exchange policy should you be unhappy with your order for any reason. Simply send us an email at info@primadon.de, and we’ll take care of the rest.
We stand 100% behind our products. That’s why we offer a money-back guarantee: you can return or exchange your item within 14 days of receiving it.
Your Satisfaction Matters to Us
Our customer service team is committed to providing excellent support at all times. If you have any questions, please contact us at info@primadon.de. We aim to respond within 24 hours during our business hours.
Monday to Friday: 8:00 am – 6:00 pm
At Primadon, we accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, Visa, PayPal, and more.